Privacy PolicyThis policy explains how we process your personal data and the rights you have to control your information. We encourage you to read it carefully before using this Website. If you have any questions, please contact us at hola@emergprogram.com.
SUMMARY OF HOW WE PROCESS YOUR PERSONAL DATA
EMERGPROGRAM, SL (hereinafter “TEP”) processes the personal data that we collect during your use of our website www.emergprogram.com (hereinafter, “the Website”) for the following purposes:
1.To Provide Communication Channels: We process your data to facilitate communication when you reach out to us for information, questions, or support through forms, emails, or other means.
2.To Manage Course Enrollments and Services: If you register for our training courses or services, we process your data to manage your enrollment and provide the requested services.
3.To Send You Marketing and Promotional Information: We may send information about our products and services through electronic means, such as emails or SMS, based on your consent or our prior relationship.
4.To Improve Our Website: Data may also be used to enhance the design, functionality, and user experience of the Website.
We take the protection of your information seriously and process your data securely, following current regulations on data protection, including the 2024 General Data Protection Regulation (GDPR).
At any time, you can exercise the rights provided by data protection regulations or raise any questions you may have regarding the processing of your data by contacting us via email at hola@emergprogram.com.
FULL TEXT OF THE PRIVACY POLICY
1. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?
The entity responsible for processing your data is EMERGPROGRAM, SL (“TEP”), with the following details:
- Company Name: EMERGPROGRAM, SL
- Tax Identification Number: B-01786755
- Registered Office: Polígono Industrial el Molinot, SN 08471, Vallgorguina, Barcelona, Spain.
- Contact Email: hola@emergprogram.com
This means that TEP is responsible for deciding how your data is collected, used, and protected.
2. WHAT REQUIREMENTS MUST YOU MEET TO PROVIDE US WITH YOUR PERSONAL DATA?
2.1. Minimum Age: You must be at least 18 years old, have sufficient legal capacity, or have the authorization of a legal representative to provide personal data, use the Website, or engage our services. For legal entities, you must have the authority to bind the entity.
2.2. Accuracy of Information: When providing data, you must ensure that it is accurate, complete, and up-to-date. The data must belong to you and not third parties. Notify us of any changes in your information to ensure its accuracy.
2.3. Verification of Age and Identity: TEP reserves the right to verify your age and identity, and we may request official identification. If we suspect that the data is inaccurate or that you are a minor, we may deactivate or delete your account.
Furthermore, if you choose a username or identifier similar to another for your account, TEP reserves the right to delete or claim it if deemed appropriate.
3. HOW DO WE PROCESS YOUR DATA THROUGH THE WEBSITE?
3.1 Data Collected During Navigation and Website Use
- What Data is Collected?
- Device Information: Information such as device type, model, operating system, browser, and IP address.
- Location Information: IP address, time zone, and approximate location based on your internet service provider.
- Browsing Behavior: Frequency of visits, pages viewed, features used, etc., collected through cookies and tracking tools.
- Purposes of Data Collection:
- Website Improvement: Data helps us understand how users interact with our Website and identify areas for improvement.
- Security: Data is used to prevent, detect, and investigate illegal activities and security risks.
- Personalized Advertising: With your consent, we use browsing data for tailored advertising on the Website and through third-party platforms.
Even if you choose not to receive personalized ads based on your browser settings, ads may still appear based on other factors such as your general location or generic characteristics.
Additionally, using the tracking devices from social networks configured on the Website (see Cookie Policy), we can create an audience for the matching process on the corresponding social networks. The data sent is encrypted in our systems before being uploaded and provided to the social network (that is, a hidden and anonymous version of the user's data is sent) to later use it for displaying TEP ads on your social media. To learn more, visit: https://es-es.facebook.com/legal/terms/customaudience.
- Legal Basis: Data collection is based on:
- Your Consent: When you accept cookies.
- Legitimate Interest: To analyze and improve our Website.
- Retention Period: Data retention depends on the type of cookies and tools used. For more details, please see our Cookies Policy.
We may use all this information, based on our legitimate interest, to analyze and evaluate the usage of our Website and to implement the necessary improvements.
3.2. Registration and Contracting of TEP Training Services:
- What Data is Collected?
- At the time of Registration:
Identifying and Contact Information: We collect the information you provide through the registration form on our Website. In this regard, we will handle your identifying data (first and last name), the username you have chosen, and your email address.
*Registration via Social Media: If you decide to register or log in through a third-party social network, we will have access to some of your information included in your public social media account, as well as your name and other profile information.
-
During the Use of the Services:
Browsing Data. While using our services and related to your registration data, we may collect the information mentioned in section 3.1 Data Collected During Browsing and Use of the Website.
- During the Use of the Services:
- Profile Data: You may provide additional information in your profile, such as a photo, a link to a website, your professional social media profiles, as well as any other information (including, but not limited to, personal address, identification numbers, and/or professional background) that you share with TEP while using our Website or in the context of any application or social network employed by TEP on its Website.
- Course Participation Information: During the course, we collect information about your participation, including completed tasks and activities, as well as user interactions with other students. Within the training activities we offer, there are channels for communicating with speakers or other students, through which you can post content related to the training activity to which you have subscribed.
- Image and Voice: Some training activities require interaction with other students or, if applicable, speakers via videoconferences.
- Transaction Information: If you have made any paid subscriptions or other transactions, we collect data about those purchases or transactions. This data may include payment information and the payment method used, as well as billing, shipping, and contact details. For security reasons, we do not collect or store information about the cardholder, the debit/credit card number used, or other related data.
3.3. Data Collected for Communication Channels
- What Data is Collected?
- Identification Data: Name and contact details (e.g., email, phone number).
- Additional Information: Any information you voluntarily provide in your communications with us (e.g., messages or questions).
- Purposes of Data Processing:
- Responding to Inquiries: We use your data to answer your questions and provide the information you request.
- Providing Course Recommendations: Our advisors may suggest courses based on your interests.
- Legal Basis:
- Your Consent: When you initiate communication or request information.
- Legitimate Interest: To improve our customer service.
- Retention Period: Data is kept for as long as needed to address your request and for up to 6 months after.
3.4. Data Collected for Newsletter Subscription
- What Data is Collected?
- Contact Information: Email address or phone number provided when subscribing.
- Purpose:
- Sending Newsletters and Promotional Offers: We send you information about our services, products, and events that might interest you.
- Legal Basisl:
- Consent: Granted when you subscribe.
- Prior Contractual Relationship: If you are a current or former client.
- Retention Period: Data is kept while you remain subscribed. You may unsubscribe at any time.
4. WHO DO WE SHARE YOUR PERSONAL DATA WITH?
- Service Providers: We use third-party service providers (e.g., cloud storage, email marketing tools) that may have access to your data for service provision purposes. These providers are bound by confidentiality agreements and are only permitted to use your data according to our instructions.
Google Services Privacy Policy
- Social Networks: When you interact with TEP on platforms like Facebook, Instagram, LinkedIn, or YouTube, the social networks’ privacy policies apply:
- Public Authorities: We may share your data with government authorities as required by law or for legal investigations.
5. YOUR RIGHTS AS A DATA SUBJECT
You have the right to:
- Withdraw Consent: You may withdraw your consent for any processing that relies on it without affecting the lawfulness of processing based on consent before its withdrawal.
- Access: Obtain confirmation of whether your data is being processed, and access it.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request deletion of data that is no longer necessary or when processing is unlawful.
- Data Portability: Receive your data in a structured, commonly used format, or have it transmitted to another data controller.
- Restrict Processing: Limit the processing of your data in certain circumstances, such as when you contest its accuracy.
- Object: Oppose processing of your data based on legitimate interests.
To exercise these rights, contact us at hola@emergprogram.com. You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.agpd.es) if you believe your data rights are not being respected.
6. DATA RETENTION PERIODS
We only keep your data for as long as necessary to fulfill the purposes for which it was collected or as required by law. The specific retention periods are detailed in our Cookies Policy.
7. HOW WE PROTECT YOUR DATA
We use various technical and organizational measures to safeguard your data, including encryption, access controls, and secure servers. While no system is completely secure, we strive to protect your data from unauthorized access, alteration, or loss.
8. MODIFICATIONS TO THIS PRIVACY POLICY
We may update this Privacy Policy to reflect legal or operational changes. Please review it periodically. The latest version will always be available on this page.
For more information on applicable regulations, you can refer to:
-
General Data Protection Regulation (GDPR 2024): GDPR Regulation
-
Organic Law 3/2018: Spanish Data Protection Law
-
Law 34/2002: Services of the Information Society and Electronic Commerce
This Privacy Policy was last modified on October 21, 2024.
This policy explains how we process your personal data and the rights you have to control your information. We encourage you to read it carefully before using this Website. If you have any questions, please contact us at hola@emergprogram.com.
SUMMARY OF HOW WE PROCESS YOUR PERSONAL DATA
EMERGPROGRAM, SL (hereinafter “TEP”) processes the personal data that we collect during your use of our website www.emergprogram.com (hereinafter, “the Website”) for the following purposes:
1.To Provide Communication Channels: We process your data to facilitate communication when you reach out to us for information, questions, or support through forms, emails, or other means.
2.To Manage Course Enrollments and Services: If you register for our training courses or services, we process your data to manage your enrollment and provide the requested services.
3.To Send You Marketing and Promotional Information: We may send information about our products and services through electronic means, such as emails or SMS, based on your consent or our prior relationship.
4.To Improve Our Website: Data may also be used to enhance the design, functionality, and user experience of the Website.
We take the protection of your information seriously and process your data securely, following current regulations on data protection, including the 2024 General Data Protection Regulation (GDPR).
At any time, you can exercise the rights provided by data protection regulations or raise any questions you may have regarding the processing of your data by contacting us via email at hola@emergprogram.com.
FULL TEXT OF THE PRIVACY POLICY
1. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?
The entity responsible for processing your data is EMERGPROGRAM, SL (“TEP”), with the following details:
- Company Name: EMERGPROGRAM, SL
- Tax Identification Number: B-01786755
- Registered Office: Polígono Industrial el Molinot, SN 08471, Vallgorguina, Barcelona, Spain.
- Contact Email: hola@emergprogram.com
This means that TEP is responsible for deciding how your data is collected, used, and protected.
2. WHAT REQUIREMENTS MUST YOU MEET TO PROVIDE US WITH YOUR PERSONAL DATA?
2.1. Minimum Age: You must be at least 18 years old, have sufficient legal capacity, or have the authorization of a legal representative to provide personal data, use the Website, or engage our services. For legal entities, you must have the authority to bind the entity.
2.2. Accuracy of Information: When providing data, you must ensure that it is accurate, complete, and up-to-date. The data must belong to you and not third parties. Notify us of any changes in your information to ensure its accuracy.
2.3. Verification of Age and Identity: TEP reserves the right to verify your age and identity, and we may request official identification. If we suspect that the data is inaccurate or that you are a minor, we may deactivate or delete your account.
Furthermore, if you choose a username or identifier similar to another for your account, TEP reserves the right to delete or claim it if deemed appropriate.
3. HOW DO WE PROCESS YOUR DATA THROUGH THE WEBSITE?
3.1 Data Collected During Navigation and Website Use
- What Data is Collected?
- Device Information: Information such as device type, model, operating system, browser, and IP address.
- Location Information: IP address, time zone, and approximate location based on your internet service provider.
- Browsing Behavior: Frequency of visits, pages viewed, features used, etc., collected through cookies and tracking tools.
- Purposes of Data Collection:
- Website Improvement: Data helps us understand how users interact with our Website and identify areas for improvement.
- Security: Data is used to prevent, detect, and investigate illegal activities and security risks.
- Personalized Advertising: With your consent, we use browsing data for tailored advertising on the Website and through third-party platforms.
Even if you choose not to receive personalized ads based on your browser settings, ads may still appear based on other factors such as your general location or generic characteristics.
Additionally, using the tracking devices from social networks configured on the Website (see Cookie Policy), we can create an audience for the matching process on the corresponding social networks. The data sent is encrypted in our systems before being uploaded and provided to the social network (that is, a hidden and anonymous version of the user's data is sent) to later use it for displaying TEP ads on your social media. To learn more, visit: https://es-es.facebook.com/legal/terms/customaudience.
- Legal Basis: Data collection is based on:
- Your Consent: When you accept cookies.
- Legitimate Interest: To analyze and improve our Website.
- Retention Period: Data retention depends on the type of cookies and tools used. For more details, please see our Cookies Policy.
We may use all this information, based on our legitimate interest, to analyze and evaluate the usage of our Website and to implement the necessary improvements.
3.2. Registration and Contracting of TEP Training Services:
- What Data is Collected?
- At the time of Registration:
Identifying and Contact Information: We collect the information you provide through the registration form on our Website. In this regard, we will handle your identifying data (first and last name), the username you have chosen, and your email address.
*Registration via Social Media: If you decide to register or log in through a third-party social network, we will have access to some of your information included in your public social media account, as well as your name and other profile information.
-
During the Use of the Services:
Browsing Data. While using our services and related to your registration data, we may collect the information mentioned in section 3.1 Data Collected During Browsing and Use of the Website.
- At the time of Registration:
- During the Use of the Services:
- Profile Data: You may provide additional information in your profile, such as a photo, a link to a website, your professional social media profiles, as well as any other information (including, but not limited to, personal address, identification numbers, and/or professional background) that you share with TEP while using our Website or in the context of any application or social network employed by TEP on its Website.
- Course Participation Information: During the course, we collect information about your participation, including completed tasks and activities, as well as user interactions with other students. Within the training activities we offer, there are channels for communicating with speakers or other students, through which you can post content related to the training activity to which you have subscribed.
- Image and Voice: Some training activities require interaction with other students or, if applicable, speakers via videoconferences.
- Transaction Information: If you have made any paid subscriptions or other transactions, we collect data about those purchases or transactions. This data may include payment information and the payment method used, as well as billing, shipping, and contact details. For security reasons, we do not collect or store information about the cardholder, the debit/credit card number used, or other related data.
3.3. Data Collected for Communication Channels
- What Data is Collected?
- Identification Data: Name and contact details (e.g., email, phone number).
- Additional Information: Any information you voluntarily provide in your communications with us (e.g., messages or questions).
- Purposes of Data Processing:
- Responding to Inquiries: We use your data to answer your questions and provide the information you request.
- Providing Course Recommendations: Our advisors may suggest courses based on your interests.
- Legal Basis:
- Your Consent: When you initiate communication or request information.
- Legitimate Interest: To improve our customer service.
- Retention Period: Data is kept for as long as needed to address your request and for up to 6 months after.
3.4. Data Collected for Newsletter Subscription
- What Data is Collected?
- Contact Information: Email address or phone number provided when subscribing.
- Purpose:
- Sending Newsletters and Promotional Offers: We send you information about our services, products, and events that might interest you.
- Legal Basisl:
- Consent: Granted when you subscribe.
- Prior Contractual Relationship: If you are a current or former client.
- Retention Period: Data is kept while you remain subscribed. You may unsubscribe at any time.
4. WHO DO WE SHARE YOUR PERSONAL DATA WITH?
- Service Providers: We use third-party service providers (e.g., cloud storage, email marketing tools) that may have access to your data for service provision purposes. These providers are bound by confidentiality agreements and are only permitted to use your data according to our instructions.
Google Services Privacy Policy
- Social Networks: When you interact with TEP on platforms like Facebook, Instagram, LinkedIn, or YouTube, the social networks’ privacy policies apply:
- Public Authorities: We may share your data with government authorities as required by law or for legal investigations.
5. YOUR RIGHTS AS A DATA SUBJECT
You have the right to:
- Withdraw Consent: You may withdraw your consent for any processing that relies on it without affecting the lawfulness of processing based on consent before its withdrawal.
- Access: Obtain confirmation of whether your data is being processed, and access it.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request deletion of data that is no longer necessary or when processing is unlawful.
- Data Portability: Receive your data in a structured, commonly used format, or have it transmitted to another data controller.
- Restrict Processing: Limit the processing of your data in certain circumstances, such as when you contest its accuracy.
- Object: Oppose processing of your data based on legitimate interests.
To exercise these rights, contact us at hola@emergprogram.com. You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.agpd.es) if you believe your data rights are not being respected.
6. DATA RETENTION PERIODS
We only keep your data for as long as necessary to fulfill the purposes for which it was collected or as required by law. The specific retention periods are detailed in our Cookies Policy.
7. HOW WE PROTECT YOUR DATA
We use various technical and organizational measures to safeguard your data, including encryption, access controls, and secure servers. While no system is completely secure, we strive to protect your data from unauthorized access, alteration, or loss.
8. MODIFICATIONS TO THIS PRIVACY POLICY
We may update this Privacy Policy to reflect legal or operational changes. Please review it periodically. The latest version will always be available on this page.
For more information on applicable regulations, you can refer to:
-
General Data Protection Regulation (GDPR 2024): GDPR Regulation
-
Organic Law 3/2018: Spanish Data Protection Law
-
Law 34/2002: Services of the Information Society and Electronic Commerce
This Privacy Policy was last modified on October 21, 2024.
